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Shiptheory connects your eCommerce store directly to your carriers.

Connect to hundreds of eCommerce platforms and carriers seamlessly.
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SHIPTHEORY DELIVERY OPTIONS

Shiptheory connects your e-commerce account to the world’s most popular carriers like Royal Mail, DPD, FedEx, USPS, and more.
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The FedEx service marks are owned by Federal Express Corporation and are used by permission

FREQUENTLY ASKED QUESTIONS

Your Chilliapple and Shiptheory questions answered.
  • Q: How do I get Shiptheory?

    A: Sign up for a free trial, simply connect your sales channels and carriers you can be set up in minutes.

  • Q: How do I set up automatic printing in Shiptheory?

    A: Once you create a Shiptheory account you can download our print client to connect your printers.

  • Q: Is automatic shipping label printing optional?

    A: Yes, you can download shipping labels as a PDF if you would like to print them at a time that suits you.

  • Q: Can I use a bar code scanner?

    A: Yes, Shiptheory supports the use of bar code scanners to print shipping labels on demand.

  • Q: What are the benefits of using Chilliapple with Shiptheory?

    A: Shiptheory has partnered with the world’s most popular carriers like Royal Mail, USPS, FedEx, UPS, DPD, and more. Connecting your eCommerce account to Shiptheory makes it possible to entirely automate your shipping process, saving you daily hours of manual data entry.

  • Q: Can I use more than one delivery carrier with Chilliapple and Shiptheory?

    A: With Shiptheory, you can use as many delivery carriers as your store needs, depending on your plan. Take a look at our price plans.

  • Q: Can I use Shiptheory with more than one store?

    A: Yes, you can integrate online stores from multiple e-commerce platforms and easily manage them all from the Shiptheory dashboard.

  • Q: How much does it cost?

    A: Select the subscription that fits perfectly your shipping needs. For a full list of our packages, check our pricing.

  • Q: Can I print integrated labels for my orders?

    A: Yes. With Shiptheory you can print shipping labels and customer invoices on a single sheet of paper. The integrated labels option allows you to build a custom page template that features your shipping label in a design of your choosing. For more information, please read this guide.